Find Help, Find Hope!


Please review our list of Frequently Asked Questions below for answers to common questions and concerns. If you do not find the answer to your question, please contact us.

1. I am in crisis. I’m thinking about suicide. Where can I go for help?

If you are experiencing an emotional crisis, family crisis, or having suicidal thoughts, talking to someone may help.  The National HopeLine Network has trained counselors available 24 hours a day, seven days a week. Don’t wait. Call Now! 1 (800) SUICIDE (784-2433)

If you or someone you know is a danger to themselves or others, please call 911. Many law enforcement agencies have officers who have been trained to respond to persons who may be experiencing a mental health related crisis.

2. What does the NAMI acronym stand for?

NAMI was founded in 1979 as the National Alliance on Mental Illness.  “NAMI” was officially made our corporate name in 1997, after a vote of the membership. This was done after years of discussion that the full name was not person-first language and perpetuated the very stigma we hope to erase.

3. My friend or family member is in jail due to his/her mental illness. How can we help? 

Your family member has a right to treatment while in jail. Telling the sheriff, the jail nurse, the jail doctor, the lawyer and/or the judge that your family member needs medicine and what types of medicine are being taken may get results more quickly.

For basic information about finding help when you are in trouble with the law, The Texas Appleseed project has produced a handbook for individuals with mental illness and their families.

4. I cannot afford my medication/doctor’s fees. Where can I go for financial assistance?

Unfortunately NAMI Texas cannot provide direct financial assistance. As a nonprofit organization, NAMI’s work focuses on support, education and advocacy.

Your community mental health care center may offer medication and mental health care services on a sliding scale basis. To learn more about your community mental health center in your area and the services that are available, you can contact your local mental health authority.

To find the proper mental health authority and their telephone number, please go the Texas Health and Human Services website.

Your local NAMI Affiliate may be able to help you locate this center.

Some pharmaceutical companies offer prescription assistance programs for low income individuals and families. These programs typically require a doctor’s consent and proof of financial status. They may also require that you have either no health insurance, or no prescription drug benefit through your health insurance. View a list of pharmaceutical companies and their contact information.

5. Will this medication work better than the one I’m on? Is the combination of medications my doctor prescribed right? Is my dosage too high?

NAMI’s work focuses on support, education, and advocacy. We are not a medical facility nor are we qualified to give medical advice about treatment or medication. Please contact your pharmacist, doctor or mental health care professional for guidance on the correct treatment of your specific situation.

6. Where can I find a support group in my area?

Through our local NAMI Affiliates, NAMI Texas offers support groups and education programs that can assist a person affected with mental illness and their friends/families through their recovery process. The members involved in our Affiliates have been through similar experiences and know of resources in your area to help you cope with your or your family member’s illness. Find and contact the Affiliate nearest you, or call the NAMI Texas office at 1 (800) 633-3760.

7. My friend/family member won’t follow recommended treatment. What can I do to make them follow through?

In the United States, noncompliance is not a crime and therefore medication or therapy is not enforceable except in the case of minors and those who are a danger to themselves or others.

Many NAMI members have found that our education programs and support groups assisted them in resolving this issue. The experiences and resources of the local Affiliate in your area may help you cope with your or your family member’s illness. For more information, find and contact the Affiliate nearest you, or call the NAMI Texas office at 1 (800) 633-3760.

8. My employer is not treating me fairly because I have a mental illness. What can I do to fight this?

The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities in employment, state and local government activities, public accommodations, public transportation, telecommunications, and public services. It was signed into law by President George Bush on July 26, 1990. Find out more…


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